Internship Opportunity: Innovation Tools Internship, Office of Innovation
Job Opportunity: Global Coordinator, Drones, 11.5 months, Office of Innovation, New York

Role: Emergency Specialist
Job Number: 515826 Vacancy Link
Work type: Consultancy
Location: Denmark
Term: 11.5 months

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, innovate….

UNICEF has a 70-year history of innovating for children. We believe that new approaches, partnerships and technologies that support realizing children’s rights are critical to improving their lives.

The Office of Innovation is a creative, interactive, and agile team in UNICEF. We sit at a unique intersection, where an organization that works on huge global issues meets the startup thinking, the technology, and the partners that turn this energy into scalable solutions.

UNICEF’s Office of Innovation creates opportunities for the world’s children by focusing on where new markets can meet their vital needs. We do this by:

  • Connecting youth communities (or more broadly — anyone disconnected or under-served) to decision-makers, and to each other, to deliver informed, relevant and sustained programmes that build better, stronger futures for children.
  • Provoking change for children through an entrepreneurial approach — in a traditionally risk-averse field — to harness rapidly moving innovations and apply them to serve the needs of all children.
  • Creating new models of partnership that leverage core business values across the public, private and academic sectors in order to deliver fast, and lasting results for children.

The Office of Innovation specifically looks to form partnerships around frontier technologies (like drones and UAVs, blockchain, 21st century skills, urban technologies, new banking tools, wearables and sensors, or 3D-Printing) that exist at the intersection of $100 billion business markets and 1 billion person needs – and to identify how they can grow and scale profitably and inclusively.

Our team
We’re an interdisciplinary team around the world tasked with identifying, prototyping, and scaling new technologies and practices. With our partners, we focus on convening and collaborating on new and different solutions, low- and high-tech, by:

  • Looking at the 2-5 year horizon to evaluate emerging and trending technologies and to see how UNICEF can work with the private sector on doing better business while improving essential services for children;
  • Investing in early-stage solutions that show great potential to positively impact children in the 0-2 year future including the Venture Fund that invests in open source technology solutions from start-ups based in UNICEF’s programme countries;

Identifying proven solutions that can be implemented at national scale in multiple countries – taking the ideas that help thousands in one country, bringing them to dozens of countries across multiple sectors, and impacting the lives of millions of children.”

How can you make a difference?

Under the guidance and supervision of the U-Report Coordinator and working with UNICEF colleagues in C4D and EMOPS, the Specialist establishes and implements country office emergency preparedness and response protocols using U-Report (referred to as U-Report 24×7 in emergencies), he/she documents guidance, case studies and builds evidence with a view for improved scale up and adoption of U-Report emergency protocols that helps UNICEF and the UN meet Accountability for Affected Population responsibilities. Responsible for the development, planning, implementation, monitoring and evaluation of the U-Report emergency intervention pilots to ensure young people and the affected communities in an emergency situation have adequate mobile feedback mechanisms in place.  Building capacity in countries with emergency status to effectively use the U-Report tool.

Examples & Resources

Public website:

Software that Powers U-Report:

Main responsibilities will be:

Within the delegated authority and under the given organizational set-up, the incumbent may be assigned the primary, shared, or contributory accountabilities for all or part of the following areas of major duties and key end-results.


1.  Regular contact and travel to the Nigeria country office to support technical and programmatic implementation of feedback, reporting and grievance mechanisms.

2.  Liaise between C4D, EMOPS, WASH, Nutrition, Health and Monitoring, specialists in headquarters regional offices and the country office to provide support on the documentation, strategic and monitoring of key C4D and AAP deliverables being met.

3.  Create and manage a project plan to strict timelines.

4. Work with Child Protection team and support documentation of guidelines and project planning materials to support using U-Report in the prevention of sexual exploitation.

5.  Conduct UNICEF staff and partner training in both technical and programmatic areas of deploying mobile phone data collection and communication systems in emergencies in consultation with project coordination team.


6.  Develop ethical best practice guidelines when using U-Report for prevention of sexual exploitation.

7.  Develop technical guidelines and resources, including RapidPro flows, for rapid assessments.

8. Write training manuals and conduct training webinars for emergency, C4D and technology for development colleagues.

9.  Visit the field to document case studies and evaluations of ongoing emergency projects using UNICEF’s mobile phone software, U-Report & RapidPro

10. Work with C4D and EMOPS to product a joint guidance note on U-Report use in emergencies.


11. Help country offices build communications with U-Reporters in humanitarian situations.

12. Identify existing mechanisms within which to share data from people affected by emergencies so that it is actioned by relevant clusters, humanitarian country team, programme colleagues and government stakeholders.

13. Regular in person field visits to offer technical support during implementation of pilots.

To qualify as an advocate for every child you will have…

The job requires excellent communication, negotiation, and other human relations skills, as well as effective strong leadership and decision making competency in the complex working environment dealing with other UN agencies, governmental officials, NGO counterparts, donors and other important partners.

Has strong foundational knowledge of AAP principles and technology in development or humanitarian contexts.

  1. Education

    Advanced University degree in one of the following fields: social sciences, public administration, international law, public health, nutrition, international relations, business administration or other related disciplines. Preferably a combination of management, administration, and relevant technical fields.

  2. Work Experience
    • Five years of progressively responsible professional work experience at the national and international levels in emergency programme/project development, planning, implementation, monitoring, evaluation and administration.
    • Developing country work experience
    • Experience working on mobile technology platforms
    • Specialized training/experience in emergency response management highly desirable.
    • Experience working on U-Report in a humanitarian setting a plus but not essential.
  3. Language Proficiency 
    • Fluency in written and oral English and fluency in spoken French
  4. Technical Knowledge Required
    • UNICEF policies and strategy to address on national and international emergency issues, particularly relating to conflicts, natural disasters, and recovery
    • Knowledge of UN humanitarian reform principles, international humanitarian laws
    • Knowledge of global humanitarian issues, specifically relating to children and women, and the current UNICEF position and approaches.
  5. Common Technical Knowledge Required
    • The Core Commitments for Children in Emergencies
    • The Convention on the Rights of the Child; Convention on the Elimination of All forms of Discrimination against Women.
    • EMOPS Technical Notes, EMOPS Emergency Field Book.
    • UNDAF; The UN Humanitarian Reform; IASC documents, guidelines and materials on UN Humanitarian Reform and the cluster approach.
    • Gender equality and diversity awareness
  6. Technical  Knowledge to be Acquired/Enhanced
    • U-Report Key Principles.
    • Advance knowledge of using RapidPro
    • UN security operations and guidelines.
    • Knowledge of local conditions and country legislation relevant to UNICEF programmes.
    • Knowledge of the latest developments and trends in emergency preparedness and response management related fields.
    • UN policies and strategy to address international humanitarian/emergency issues and response.
    • UN common approaches to programmatic issues and UNICEF positions in international developing cooperation.
    • Current knowledge of development issues and social programming in international development cooperation context.

Payment details and further considerations

  • Monthly payment, based on monthly tasks and progress reports, approved upon monthly review with supervisor.
  • Consultant is responsible for his/her own health insurance
  • Consultant is eligible for standard DSA for all work-related travel
  • Consultant is eligible for roundtrip airfare to and from the duty station at the beginning and end of the assignment.

Applications must include:

  • Cover letter
  • CV
  • Any additional relevant publications, links, or case studies of relevant work.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.


Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Opening Date Wed Aug 29 2018 03:00:00 GMT-0400 (Eastern Daylight Time) Romance Daylight Time
Closing Date Wed Sep 12 2018 17:55:00 GMT-0400 (Eastern Daylight Time)

Internship Opportunity: Innovation Tools Internship, Office of Innovation
Job Opportunity: Global Coordinator, Drones, 11.5 months, Office of Innovation, New York