Travel: The consultant will be required to travel locally throughout Tanzania.
Background of Assignment
Tanzania has one of the youngest population in the world. According to the 2012 Census, nearly two-thirds (63%) of Tanzania’s population is under the age of 25. It is an opportune time to engage with youth to accelerate positive development: to focus on the promise they hold for the future and harness their energy for change; learn from their perspectives on development; invest in them as emerging leaders; and, focus on their potential as agents of economic, political and socio-cultural growth.
As a result, UNICEF Tanzania aims to support the Government in its efforts to strengthen youth participation and engagement. To do so, UNICEF Tanzania is in the process of establishing a communication platform – initially based on SMS but with the potential to expand to incorporate data services – that will enable youth to have increased access to information and participation on key issues that concerns them.
This platform U-Report – is a social monitoring tool designed for youth and other community members to strengthen community-led development, citizen engagement and access to and use of real-time monitoring and participation platforms. It allows youth to speak out via SMS and other channels – through polls and unsolicited messages – on what is happening in their communities. It provides a forum to amplify their voices through local and national media and acts as a citizen-sourced, real-time data point for key stakeholders, service providers and decision-makers about the issues being faced in communities. The platform also feeds back useful information to the U-Report participants so they are empowered to work for change and improvements in their localities themselves.
U-Report is based on a global model that has been successfully deployed in a range of other countries, including Uganda, Nigeria, Zambia, Sierra Leone, Liberia and Indonesia. Tanzania has a high mobile density rate and youth and adults have increasing access to their own or household mobile phones. Furthermore, the technology for this platform has already been developed (www.rapidpro.io) and structures are in place to support the development of Tanzania-specific versions of the system. As a result, there is significant opportunity to capitalize on existing systems.
Purpose of Assignment
The consultant is expected to develop a U-Report strategy and scale up the initiative at national level with a concrete plan to reach into communities, gather relevant information, and use it to empower them to address child and adolescent-relevant issues as well as use this information to exert influence on local, regional and national stakeholders as part of a larger governance and accountability strategy. He/she is also expected to ensure that information collected feeds into UNICEF and the Government of Tanzania’s programmatic goals: to provide the best possible environment for children to stay alive, protected and engaged in learning.
Scope of work (Work assignment)
1. Develop a Tanzania U-Report strategy
2. Adapt U-report to local needs, implement, test, and launch it as soon as possible; including setting up and coordinating a technical steering committee.
3. Assist in setting up the U-report website including setting up of sub-thematic technical groups of respondents
4. Create Standard Operating Procedures to be followed by all users of the U-Report platform
5. Create a Roadmap of integrating U-report into common/shared initial set of priorities that are in line with key partner priorities
6. Assist in setting up media launch of U-Report – Working with the UNICEF CO Communications section, design awareness raising and advocacy plan to run both national and subnational communication campaigns across all media outlets (print, radio and TV, as well as strategies for reaching venues of community activism and dialogue)
7. Monitoring, analysis and evaluate aspects of the U-Report roll-out process.
8. Conduct the training for the trainers (ToTs) of partner’s focal points on the utilization of U-report at partner premises
9. Evaluate partner usage of U-report and understanding incentives and constraints involved between high-level users and low-level users.
10. Set up a system to ensure that the information collected via U-report is available to the program sections to guide their activities;
11. Train and Mentor National U-Report Coordinator;
12. Ensure project deliverables are provided on time and on budget;
13. Work directly with mobile operators/third party to procure short code and negotiate SMS across all network providers cost.
Desired background and experience:
Qualifications or specialized knowledge/experience required:
It is required that the program officer has:
University degree in a relevant field such as IT, communications, international relations, sociology, or a similar field;
At least 4yrs of progressive experience in partnership development, youth engagement, and youth outreach
Previous working experience with U-Report an asset
Prior working experience with UNICEF an asset
Proven ability to conceptualize, plan and execute ideas as well as to transfer knowledge and skills
Fluency in written and spoken English and Kiswahili required.
It is highly recommended that the program officer has:
Experience with a high-level communications campaign across multiple mediums, with national brand recognition;
Experience giving user-based feedback to the development of software applications;
Understanding of community-based channels of influence, community-based communication and development, participatory rural appraisal (PRA) methodologies, and/or ethnographic research;
Experience working with community-based organizations;
Experience engaging with political structures, civil society pressure groups, and other channels of national influence;
Experience with monitoring and evaluation of large, complex projects with multi-partner engagement.
It is advantageous (but not essential) for the program officer to have:
Previous experience working in developing countries especially in Africa and with development actors: donors, UN agencies, civil society, government ministries.