How technology is reaching children who need it the most in Malawi
Internet of Good Things accessed by 1 million global users.

Produced by the United States Agency for International Development (USAID) and published on May 2016, the full publication can be viewed in the mHealth Compendium Special Edition 2016: Reaching Scale. To read the full publication, click here.

Due to the rapid growth in access to mobile phones and networks, opportunities for mobile technologies to be harnessed in health services are increasingly being recognized – particularly in developing countries. At present, more mHealth programs and systems are being developed to address health system challenges. mHealth uses mobile and wireless technologies to support the achievement of health objectives.

As the mHealth landscape has evolved and more programs and countries look to establish scaled, sustainable programs utilizing digital technology, the need for in-depth profiles of mHealth interventions or programs which have successfully grown in scale has increased.

This Special Edition 2016: Reaching Scale was developed to provide greater detail on the development and experience of mHealth programs which have successfully grown in scale. The publication highlights ten in-depth profiles of mHealth programmes that have grown in scale over time.

Mentioned as part of the ten mHealth programmes were Mhero, Mom Connect, RapidSMS and U-Report, all developed through the RapidPro – an open source software created by UNICEF.

Mhero was created by IntraHealth International and UNICEF in August 2014 to support health-sector communication during the Ebola outbreak in Liberia. mHero is a two-way, mobile phone-based communication system that uses basic text messaging, or SMS, to connect ministries of health and health workers. mHero operates on simple talk-and-text mobile devices—no smartphone or tablet required


MomConnect is a UNICEF-supported mHealth programme that sends critical health messages to women’s mobile phones, and ensures that health workers know where and when to follow up when patients miss important appointments and check-ups. It updates medical records on the in real time, ensuring that women can be tracked even if they do not return to the same facility where they signed up.

RapidSMS is a toolset for rapidly building SMS (text message) services for data collection, streamlining complex workflows, and group coordination using basic mobile phones. At present, RapidSMS is deployed for remote health diagnostics, nutrition surveillance, supply chain tracking, registering children in public health campaigns, and community discussion.


U-Report is a social messaging tool allowing anyone from any community, anywhere in the world to respond to polls, report issues, support child rights and work as positive agents of change on behalf of people in their country


Read how these programs have successfully scaled in the USAID mHealth compendium publication here.

How technology is reaching children who need it the most in Malawi
Internet of Good Things accessed by 1 million global users.