VACANCY – Innovation Metrics, Monitoring & Evaluation Specialist
Global Innovation Centre
Duration: 11.5 months
Duty Station:  To be determined, remote working
Level: Individual contract (equivalent to P3 / NO-C)


Innovation at UNICEF is doing something new or different that adds value. UNICEF works to accelerate results that reduce inequities for children. UNICEF needs to be agile and adapt to the evolving challenges affecting all children. UNICEF uses innovation to create solutions that strengthen our work in child protection, health, education, and other areas, bringing essential services to the world’s most vulnerable children. Most of UNICEF’s innovations fall into three portfolios: real-time information for action; youth empowerment; and improving access to information and infrastructure.

UNICEF’s innovation work ranges from early-stage ideas to solutions with millions of users. The Global Innovation Centre focuses on scaling up proven innovations. Some examples of innovations that are reaching global scale include:

  • U-Report. The U-Report ( social messaging tool enables communication between young people and decision makers. U-Report works over SMS on even a basic mobile phone. It is also available on social media. As of October 2015, U-Report is live in 17 countries and more than 1.6 million people are sending or receiving messages every week.
  • mTrac and EduTrac. mTrac and EduTrac are tools that collect real-time information and give decision makers a new way to respond to challenges in delivering essential services. These tools allow teachers, health workers, and others to send and receive vital information instantly, saving time and money compared to paper-based approaches. These tools are available globally.
  • Internet of Good Things. Internet of Good Things is packaged content designed to make information available for free, even on low-end devices. Currently this content is accessible in 18 countries with plans to scale to 40 countries by the end of 2015.

UNICEF launched the cross-sectoral Global Innovation Centre in May 2015. The vision of the Centre is enabling exponential change in reducing inequities and achieving programme effectiveness and results for children. It focuses on innovations that benefit the most deprived people, and the areas with the highest level of inequity, specifically focusing on technologies, tools and solutions that can be deployed and used in remote areas and by people who do not have access to feature technology.


The consultant will contribute to the work of the Centre by helping to quantify and analyse the results of its work and the value that has been created in quantitative and qualitative ways; contribute to how this feedback can be used for continuous improvement; effectively communicate the results in words, numbers and graphics; and support reporting on the work of the Centre to a range of public audiences e.g. sponsors, donors. The consultant will assist in all monitoring and evaluation and donor reporting related efforts. The consultancy requires close collaboration with the Centre’s project and product managers; the Innovation Unit in NY; and colleagues and partners scaling up innovations in dozens of countries. It will require close liaison with other colleagues based in UNICEF HQ, Regional and Country Offices. This role will work under the supervision of the Deputy of the Centre.

The major tasks are to:

  1. Build a monitoring framework for the innovations being scaled.
  2. Obtain the data for the monitoring framework.
  3. Contribute to the regular monitoring and evaluation functions.
  4. Build capacity to monitor innovations among staff and through providing support and advice to UNICEF COs engaged in implementing Innovations programs.
  5. Develop concepts to carry out rapid evaluative exercises such as impact assessments of innovations implemented by the Global Innovation Centre.


  1. Qualifications
  • Advanced university degree in Social Sciences, International Relations or a related field.
  • Five years of professional work experience at national and international levels in metrics, business intelligence, performance management, monitoring and evaluation, program monitoring and reporting or related field.
  • Experience in metrics, M&E of ICT4D and/or innovations an asset.
  • Experience in supporting monitoring and evaluation capacity, working with professional M&E associations and/or in M&E design within the UN system
  • Experience in working with multiple countries and with multiple stakeholders
  • Fluency in English is required, strong written and verbal competency is necessary
  • Working knowledge of another UN language an asset
  1. Competencies
  • Strong interpersonal skills. Quickly builds rapport with individuals and groups; maintains an effective network of individuals across organizations
  • Demonstrated ability to work effectively in a multi-cultural, multi-country environment
  • Communicates effectively to varied audiences, including writing and presenting
  • Analyzes and integrates diverse and complex quantitative and qualitative data from a wide range of sources
  • Demonstrates, applies and shares expert technical knowledge across the organization
  • Sets high standards for quality of work and consistently achieves goals
  • Able to work independently, a good self-manager, manages time to ensure deadlines are met without requiring constant oversight.
  • Able to prioritise appropriately and respond quickly to unexpected changes.
  • Comfortable with working remotely with immediate team located in various time zones and locations.
  • Translates strategic direction into plans and objectives

How to apply:

Interested and suitable candidates are requested to send their applications, including Cover letter, expected monthly rate (gross rate), P11 ( and CV with Subject “Innovation Metrics Monitoring and Evaluation Specialist” to: on or before 13 December 2015. Applicants must clearly indicate the position applied for and use this order to name file attachments: Firstname_Lastname followed by document e.g. Gold_Mukasa_CV or Gold_Mukasa_CoverLetter. Incomplete applications will be disqualified. Only short listed candidates will be contacted.

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