Can policy-makers think like designers? Can they approach policy-making the same way designers develop products that people value? At UNICEF Nicaragua, we have pioneered the use of a Human Centered Design approach to support the government develop an empathy-driven policy for indigenous, Afro-descendant and Mestizo children. The goal was to invite policy-makers to immerse themselves into the lives of the people they are trying to serve with the policy. It´s all an experiment, but one that has been paying off through the identification of over 33 low-cost, viable and context-specific interventions that directly respond to what people want and care about.
With these words, I am proud to share our new video on Designing for Children with you.
Chief of Social Policy, Managua, Nicaragua
Read more about the project and our work in Nicaragua: